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The Store app may not be available if you're signed in with a local account, and if you don't see the Microsoft Store app on the taskbar, it might have been unpinned. 

Open Microsoft Store

If the Microsoft Store app isn't on the taskbar, it might have been unpinned. Here's how to search for it:

  1. Select Start and enter Microsoft Store. If you see it in the results, select it.

  2. To make sure you can find it later, right-click the Microsoft Store and select Pin to Start.

If the Microsoft Store app isn't the search results:

  • Make sure you're signed in to your Microsoft account. The Microsoft Store app may not be available if you're signed in to a local account.

  • If you're using a work device, check with your administrator. The Microsoft Store app might have been turned off.

Still can't find Microsoft Store? Send us feedback. Select Start, search for Feedback Hub, then open it. Make sure you're signed in with your Microsoft account. Enter a description of your issue then select Add new feedback or upvote an existing feedback that's similar to yours.

See also

Microsoft Store doesn't launch

Repair or remove apps in Windows 

Fix problems with apps from Microsoft Store

If you don't see the Microsoft Store app on the taskbar, it might have been unpinned. To search for it:

  1. In the search box   on the taskbar, type Microsoft Store. If you see it in the results, select it.

  2. To make sure you can find it easily later, press and hold (or right-click) the Microsoft Store  tile and select Pin to Start  or MorePin to taskbar .

If you don't find Microsoft Store in a search:

  • Make sure you signed in to your Microsoft account on your device. The Store app may not be available if you're signed in to a local account.

  • Check with your administrator if you're using a work device. Microsoft Store may have been turned off.

Still can't find Microsoft Store? Send us feedback. In the search box  on the taskbar, search for Feedback Hub and open the feedback app. Make sure you're signed in with your Microsoft account. Type a description of your situation and then select Add new Feedback, or upvote the existing options that pop up that are similar to your situation.

If you've found Microsoft Store and it isn't working properly, see:

Need more help?

Contact Support

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

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