Get help with your Microsoft account
Find help and guidance for your Microsoft account.
Sign in help
You forgot your username or password, or you signed in with the correct details and see a message that your account is locked... Learn what steps you can take to fix your particular issue.
Account basics
New to Microsoft accounts or need a refresher? Here's a basic guide to Microsoft accounts: what it is, why you need one, and how to create or delete an account if necessary.
Keep your account secure
Learn about keeping your account secure including adding alternate contact methods to help your recover your account if you forget it or you believe it was hacked.
Stop relying on passwords and discover the benefits of the Authenticator app. The Authenticator app adds an advanced level of verification to help protect your account.
Your Microsoft account profile
Your account dashboard is where you manage your personal information, profiles, family settings, and where you can do things like:
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Update your photo
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Change your display name
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Change your birthdate
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Renew or cancel a subscription
See also
