If you have previously added security information (a way to prove it's you when you sign in), follow the steps below.

​​​​​​​If you have not set up any security information, read check your products or services to find your username.

Important: If you know your username and password, but they have stopped working, read My username and password have stopped working

Look up a forgotten username using other information

  1. Look up your username using your security contact phone number or email address.Search

  2. Request a security code to be sent to the phone number or email you used.

  3. Enter the code and select Next.

  4. We'll then show a hint of the username, in this format: j********@outlook.com

    Tips: 

You weren't able to find your username

If the username lookup wasn't successful, try looking for your Microsoft account username within other products or services that you know are associated with that account. Read check your products or services to find out how.

If you know your username and password, but they have stopped working, read My username and password have stopped working

See also

How to check if your email address is a Microsoft account

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