Check if your Microsoft account is closed
We recommend following the steps in this order to assist you with finding your username.
 |
 |
 |
Check if closed |
||||
Your account might be closed or deleted
You might not be able to sign into your account because it's closed or deleted.
You closed your account If you closed your Microsoft account, you have 60 days from that closure to sign in and reopen it. After that 60 days, your account and data expire.
Your account was closed because of inactivity If you haven't signed in to your account for a long time, it might expire due to inactivity, according to the following schedule.
|
If the last time you signed in was: |
Your account expires after: |
|
before June 2014 |
1 year of inactivity |
|
after June 2014 |
2 years of inactivity |
See Also
Need more help?
Want more options?
Explore subscription benefits, browse training courses, learn how to secure your device, and more.
Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.
