If you're already on a call, you can answer or start a new call anytime. We'll place your current call on hold and take you straight to your new conversation.

While a call’s on hold, all participants will be notified, and they won't be able to see or hear you. You'll see your on-hold calls displayed on the left side of your call window. To learn more, see Put a call on hold

Related topics

First things to know about calls

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.