Check the status of a Surface repair order, cancel the order, or print a shipping label
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Go to https://account.microsoft.com/devices and sign in with your Microsoft account.
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Select the device associated with your service order and expand it.
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Select Check status next to Service Orders.
Here you can:
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Track the progress of your order.
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Locate your tracking number by selecting and opening print shipping label.
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If your order is no longer needed, you can cancel an active order by selecting Cancel order.
Note: There may be a short delay before your order is visible on the page.
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