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A PIN is a user-defined set of numbers, or a combination of numbers and letters, that allows you to sign in to your Windows device instead of a password.

Your PIN is securely stored on your device, it isn’t transmitted anywhere, and it isn’t stored on a server. This makes it more secure than a traditional password.

If you want to change your PIN, or need to reset it, you have different options.

If you forgot your PIN and need to reset it, you can do so from the Windows sign-in screen. Look below the PIN text box:

  • If you see I forgot my PIN , select it and follow the instructions to reset your PIN. If there are multiple accounts on the device, choose the one you need to reset. This option is only available for Microsoft accounts, not for local accounts

  • If you don't see I forgot my PIN , you must sign in with your password and then reset the PIN from the Settings app. Select Sign-in options and then select Enter your password

You can use the Settings app to change your PIN.

  1. In the Settings app on your Windows device, select Accounts > Sign-in options or use the following shortcut:

    Sign-in options

  1. Select PIN (Windows Hello) > Change PIN , and then follow the instructions. You must enter your old PIN in order to change to a new one

  • If you forgot your PIN, select I forgot my PIN and follow the directions to verify your account and create a new one

Note: The PIN you use to access your device is different from your Microsoft account password. If you need to reset your Microsoft account password, see Change your Microsoft account password .

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