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Surface app

With integrated help and support, you can find solutions to questions and issues directly from the Surface app. You can easily access device, charging, and warranty information and view and customize your connected Surface accessories.

Open the Surface app

If you don't have the app, you'll need to download the Surface app from Microsoft Store.

Featured topics

woman wearing Surface headphones working on Surface Laptop2 inside

Download drivers and firmware for Surface

Find out how to get the latest drivers and hardware firmware to keep your Surface up to date.


A woman takes notes in front of her computer at a remote workplace

Troubleshooting Wi-Fi connection on your Surface

Having Wi-Fi problems on your Surface? Try these steps to get connected.


pressing power button

Surface won't turn on or start

Here are some things to try to help you get it running again. 

See possible solutions

Surface Type Cover and question mark

Troubleshoot your Surface Type Cover or Keyboard

Use this guided walkthrough to take you through troubleshooting steps.

See troubleshooting steps

Screenshot of security locks.

Stay protected with Windows Security, Safety and Privacy

Tools and tips for security, safety, and privacy to protect against online threats and give you control over your data.


Connecting charger on Surface

Surface battery won’t charge or Surface won’t run on battery

Try these things if your Surface doesn't charge or turns off when you unplug it.

See battery solutions

A man using Surface with external monitor

Get help with Surface screen issues

If you're having trouble with your Surface screen, this list of top concerns might help you.

Find a solution

A woman holding Surface device

Get Microsoft Complete for Surface

With Microsoft Complete, you'll get software support and coverage from accidents, like drops and spills.

Get Microsoft Complete

Featured Surface laptops

Surface Laptop 5

Surface Laptop 5 rendering

Surface Laptop 5 gives you power, portability, and a long-lasting battery with a sleek laptop design.

More about Surface Laptop 5

Surface Laptop Studio 2

Surface Laptop Studio 2

Surface Laptop Studio 2 is a powerful laptop and portable studio in one.

More about Surface Laptop Studio 2

Surface Laptop Go 3

Surface Laptop Go 3

Surface Laptop Go 3 gives you a light, portable Surface touchscreen laptop.

More about Surface Laptop Go 3

See more Surface laptops

Surface Type Cover and Pen with Surface Go 2

Looking for accessories? ​​​​​​

Learn how to set up and use these accessories with your Surface.

Surface Pen
Surface Earbuds
Surface Headphones
Other Surface Accessories
Microsoft branded PC Accessories​​

Surface Laptop SE

Surface Laptop SE is only available to educational institutions and organizations. 

For info on the device, see Surface Laptop SE features

For info on Windows 11 SE, see Windows 11 SE for students: FAQ.

Get help using your Surface Laptop SE, visit Microsoft Community.

If you’re an IT administrator, visit Surface Laptop SE overview.

Surface Laptop SE in Glacier is open on a school desk with Windows 11 SE screen shown.