In order to maintain the security and reliability of your email, we’re rolling out changes to our services that will affect the version of Outlook you’re using.
Starting July 25th, 2022, some older versions of Outlook for Windows will be blocked from connecting to Outlook.com and Microsoft 365 email services, and others will require updates to maintain connectivity.
Not sure which version of Outlook you are using? Go to What version of Outlook do I have? to find out.
What do I need to do?
Outlook 2007 and Outlook 2010 will not be able to connect after the changes. To continue using Outlook for Windows with your Outlook.com or Microsoft 365 mailbox, please upgrade to the latest version of Office:
Compare All Microsoft 365 Plans (Formerly Office 365) - Microsoft Store
Alternatively, you may access your mail via the web:
How to sign in to or out of Outlook.com (microsoft.com)
For detailed technical information see:
New minimum Outlook for Windows version requirements for Microsoft 365 - Microsoft Tech Community
What do I need to do?
Updated Outlook 2013 and Outlook 2016 will still be able to connect Outlook.com and Microsoft 365 email services after July 25th, 2022.
To ensure you have the necessary updates:
-
Update from within Office: Install Office updates (microsoft.com)
-
or via Microsoft Update in Windows Update Office with Microsoft Update
Alternatively, you may access your mail via the web:
How to sign in to or out of Outlook.com (microsoft.com)
For detailed technical information see:
New minimum Outlook for Windows version requirements for Microsoft 365 - Microsoft Tech Community
