Last Updated: January 23, 2024
ISSUE
When a delegate with automapping and full access permissions try to search in a Shared Mailbox using “Current Folder” as the search scope, the following message will be shown “Showing results from all folders. No results found in current folder”.
The search result will retrieve results from all mailboxes, including the ones in the current folder.
STATUS: FIXED
The Outlook Team made a change from the service on 1/23/2024 to address the issue. If you don’t immediately see the issue resolved, please restart Outlook to pick up the change.
WORKAROUND
While the issue is under investigation, as a workaround users can Configure a Shared Mailbox as an Exchange Account.
More Resources
Ask the experts
Connect with experts, discuss the latest Outlook news and best practices, and read our blog.
Get help in the community
Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users.
Suggest a new feature
We love reading your suggestions and feedback! Share your thoughts. We're listening.
