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Sometimes you might want to pin a particular chat message for reference in a one-to-one or a group chat. A pinned message appears at the top of the chat and remains there until removed or replaced.

Things to know about pinned chat messages:

  • When someone pins a message in a chat, everyone in that chat can see it.

  • Only one message can be pinned at a time.

  • A pinned message doesn’t affect an ongoing chat.

  • Anyone in a chat, except guests, can unpin any pinned message or replace it with a different message.

  • If someone selects a pinned message, they'll go to the original message in the chat.

Pin a chat message

  1. In a chat conversation, hover over the specific message that you want to pin.

  2. In the menu that appears above the message, select More options More options icon.

  3. In the More options menu, choose Pin Pin a message. The pinned message appears at the top of the chat. It also includes the name of the author and the date or time it was originally posted.

Note: A pinned chat message may be any length. However, only a single line of text that fits within the width of the chat window will be visible.


Screenshot showing a pinned chat message at the top of a chat

Unpin a pinned chat message

  1. Go to the pinned message at top of the chat.

  2. Select More options  More options icon> Unpin Unpin chat message.

     

Replace a pinned chat message

To replace a pinned chat message with a new one, just pin a new message. You’ll get a confirmation asking if you want to replace the original pinned message.

Replace pinned chat message

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