Outlook error creating Teams meeting “Sorry, you need to sign out of Teams and sign in again before you can schedule your meeting”

Last Updated: April 15, 2022

ISSUE

When you attempt to create a Teams meeting in Outlook Desktop you get an error:

“Sorry, you need to sign out of Teams and sign in again before you can schedule your meeting”

RESOLUTION

This issue occurs because:

1. The Teams Meeting add-in installed by Teams for work or school does not work with an Outlook.com account. It only works with Microsoft 365 Exchange based work accounts.

2. The Teams Meeting add-in in Outlook Desktop is not currently available for Teams for home or small business that use an Outlook.com account, Why can't I use the Teams Meeting add-in in Teams for personal and small business use?

If your Office Subscription is for personal or small business, you can still create Teams meetings either using the Teams web application or the Teams for home or small business desktop app. To access the web app or install the desktop app go to https://teams.live.com and sign in with your Outlook.com account. Use this application to create the Teams meetings and send the meeting invites, Create a meeting in Teams for personal and small business use. Meetings that you create in this application will synchronize to your Outlook Desktop calendar.

If you need the functionality to create Teams meetings from Outlook Desktop this requires a subscription plan that has Exchange based work accounts. The plans that meet this requirement are the following:

Compare Microsoft 365 Business Plans | Microsoft
Microsoft 365 Business Standard
Microsoft 365 Business Premium

Compare Microsoft 365 Enterprise Plans | Microsoft
Office 365 E5