Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Last Updated: March 19, 2024

ISSUE

When you search with Advanced Find for an online archive with auto-expanding folders, Outlook Desktop shows the following error: 

Outlook cannot perform your search. Outlook cannot display this view."

STATUS: DESIGN LIMITATION

Outlook Desktop Advanced Find is not available for auto-expanding archives. It is not expected that this issue will be fixed. 

To work around the issue, please use the normal instant search by searching on Current Folder scope. 

Additional Resources:

Find a message or item with Instant Search

How to search in Outlook

Search for email in Outlook for Windows

Troubleshooting Outlook search issues

How Outlook 2016 utilizes Exchange Server 2016 FAST Search

How Outlook for Windows connected to Exchange Online utilizes Microsoft Search

More Resources

Icon Experts (brain, gears)

Ask the experts

Connect with experts, discuss the latest Outlook news and best practices, and read our blog.

Outlook Tech Community

Icon Community

Get help in the community

Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users.

Outlook Forum on Answers

Icon feature request (light bulb, idea)

Suggest a new feature

We love reading your suggestions and feedback! Share your thoughts. We're listening.

Find out how

See Also

Fixes or workarounds for recent issues in Outlook for PC

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×