Error 0xE40200B4, 0xE401065D, 0xE000145C, or 0xE4010640 when syncing notes in OneNote 2016

Last Updated: September, 2018

ISSUE

You may experience problems syncing notes and receive one of the following errors: 0xE40200B4, 0xE401065D, 0xE000145C, or 0xE4010640. These errors occur because our servers are experiencing high volumes.

STATUS: WORKAROUND

These errors are temporary and occur when our servers are experiencing high volume and are under load. That being said, some changes have been made so that you'll encounter these errors less frequently.

If you do see these error messages, please remember that your notes are safe and there is no need for you to take any additional steps. OneNote will continue to reach out to the server to sync your notes until the server responds.

Alternatively, you can use OneNote for Windows 10 or OneNote for the web to avoid these errors. 

More Resources

Ask the experts

Connect with experts, discuss the latest OneNote news, updates, and best practices.

OneNote Tech Community

Get help in the community

Ask a question and find solutions from Support Agents, MVPs, Engineers, and OneNote users.

OneNote Forum on Answers

Suggest a new feature

We love reading your suggestions and feedback! Share your thoughts. We're listening.

Provide feedback

See Also

Fixes or workarounds for recent issues in OneNote for Windows

Fixes or workarounds for recent issues in OneNote for Mac, iPhone, and iPad