Get help with your Microsoft account
Your Microsoft account
Your Microsoft personal account lets you manage everything all in one place. It allows you to keep tabs on your subscriptions and order history, organize your family's digital life, update your privacy and security settings, track the health and safety of your devices, and get rewards.
Can't sign in
If you can't sign into your Microsoft account, use our guided tool below to help you find the correct solution.
Billing & payments
Learn how to renew or cancel a subscription, request an exchange or refund, redeem a gift card, and view account balances.
Work or school accounts
Learn how to manage the account you use to access your work or school email and files.
Frequently asked questions
Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning.
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